Store Terms and Conditions

Store Terms and Conditions

1. General Information

The online store is operated by Smart Threade Europe Karolina Wiśniewska, based in Norway.

2. Contact

For any inquiries, please use the contact form available on the store's website or the email address provided in the “Contact” section.

3. Prices

All prices are displayed by default in euros (EUR). The store automatically converts prices to the user's local currency based on location. Currency rates are provided by Shopify and may vary. Prices include VAT unless stated otherwise.

4. Payments

Accepted payment methods include credit/debit cards, Google Pay, Apple Pay, and other regionally available options. Available methods may vary depending on the customer's location.

5. Shipping

Orders are fulfilled within the European Union. Shipping costs and delivery times depend on the destination country and the selected courier.

6. Returns and Complaints

You have the right to return a product within 14 days of receiving it, without providing a reason. Products must be unused and in their original packaging. See the “Returns and Complaints” section for details.

7. Privacy Policy

Your data is processed in accordance with GDPR. Full details are available in our Privacy Policy.